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Noticeboard

Message to patients from Dr McCallion

Upon my retirement, I wish to take this opportunity to thank you all for your kind words, cards, notes, letters and gifts.  Over the past 30 plus years I have always felt privileged to be your doctor and part of your community and lives.  Together we have come through some very expectant, worrying, sad and happy times.  Through it all I have been overwhelmed by the strength and resilience of you, our patients, and I will always value and remember the relationships we formed in the difficult and good times.

I know the practice will continue to develop and meet the challenges that will come your way.  I wish you all the best of health and time ahead. 

Thanks again for your friendship and for putting up with things when I was trying to get it right and bearing with me until I did!  You'll probably not miss the bad jokes.

Be Good!

ONLINE PRESCRIPTION ORDERS / ONLINE BOOKING APPOINTMENTS

We are currently having technical issues with connecting to patient access to order online prescriptions or book appointments online.  Our clinical suppliers have been working since 4th October 2018 to fix this issue. 

Until this problem is resolved you may contact the practice to order any prescriptions that are due.

We are sorry for any inconvenience caused.

CITYVIEW MEDICAL SEASONAL FLU VACCINE  INFORMATION.

DUE TO A SHORTAGE OF FLU VACCINE FROM THE PUBLIC HEALTH AUTHORITY, ALL PATIENTS WHO ARE ELIGIBLE FOR THE VACCINE WILL BE INVITED BY LETTER OR TEXT MESSAGE.

DO NOT ATTEND A CLINIC OTHER THAN THE DATE APPOINTED TO YOU.

PLEASE WAIT FOR THE PRACTICE TO CONTACT YOU WITH AN APPOINTMENT.

PLEASE ENSURE THAT WE HAVE AN UP-TO-DATE MOBILE PHONE NUMBER.

Bank Holiday Information 

The practice will be closed for the following bank holidays:

Tuesday 25th December 2018 and Wednesday 26th December 2018

and

Tuesday 1st January 2019

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

New Patient Registration

New patients wishing to register with the practice must fulfil the following criteria: 

  • Permanent address 8 miles east of the Health Centre on the East Bank of the River Foyle.
  • Have entitlement to NHS Care. 
  • All new registrations must fall within this criteria to be able to register.  This will include newborn babies and returning students.

New patients MUST be able to provide the following information and complete the following forms:

  • Photographic ID - i.e. passport, visa, driving license, other photographic ID
  • A current utility bill (gas, electricity. phone - not a mobile phone) for the property of residency, a rates bill NI,  a home insurance policy valid for NI, a signed tenancy agreement or mortgage statement,  a current bank statement for an active account which shows NI address or proof of address in order to register with the practice.
  • Registration forms HS200 or HSCR1

You will be expected to attend a registration appointment with the practice nurse in order to register. The receptionist will answer any questions you may have and if English is not your first language arrange for an interpreter.

If you fail to attend this appointment without cancelling you will NOT be offered an appointment in the future. 

Cross Border Workers

If you are a cross border worker and wish to register with the practice you must provide evidence of your employment in our catchment area.  Please note that if you are a cross border worker, your family / dependents who live with you are not entitled to NHS Care

The practice reserves the right to refuse an application to join our practice list.

 New and Temporary Patients – Addictive Medications

The practice policy is NOT to prescribe certain drugs unless you provide evidence from your previous GP. This is in the interest of prescribing safely.

Under no circumstances will the practice replace lost or stolen scripts for medication.

Change of Address / Telephone Number

Please notify the surgery if you change your address or telephone number, this allows us to contact you,

Change of circumstances for currently registered patients

As from 8th October 2012, if a patient moves to an address outside of our catchment area, they MUST register with a new practice closer to their address.  Please note this will include patients that move address within the Cityside area. 

Cityview Medical do not discriminate in any form in services provided to prospective or existing patients on the grounds of, Race, Gender, Social Class, Age, Religion, Sexual Orientation, Appearance, Disability or Medical Condition.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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