Noticeboard

IF YOU HAVE A TEMPERATURE COUGH, LOSS OF TASTE OR SMELL PLEASE DO NOT ATTEND THE SURGERY CONTACT THE NHS HELPLINE ON 111 OR VISIT THE NHS.GOV WEBSITE FOR FURTHER ADVICE.

DUE TO THE ONGOING CORONAVIRUS PANDENIC WE ARE UNABLE TO OPERATE A NORMAL SERVICE. THE RECEPTION DESK REMAINS CLOSED, NO FACE TO FACE APPOINTMENTS ARE AVAILABLE.  IF YOU REQUIRE A TELEPHONE CONSULTATION PLEASE CALL THE PRACTICE BETWEEN 8.30AM AND 10.15AM. A PATIENT CARE NAVIGATOR WILL DIRECT YOU TO THE MOST APPROPRAITE HEALTH CARE PROFESSIONAL. 

FOR HOME VISITS PLEASE CALL BEFORE 10.30AM. 

AFTER 10.15AM ONLY URGENT MEDICAL ISSUES WILL BE DEALT WITH.

REPEAT PRESCRIPTIONS CAN BE ORDERED ONLINE VIA A NOMINATED CHEMIST OR AT THE BOX AT RECEPTION.

PLEASE DO NOT RING THE PRACTICE TO CHECK IF YOUR PRESCRIPTION IS READY.

PLEASE DO NOT ATTEND THE TREATMENT ROOM UNLESS YOU HAVE ARRANGED AN APPOINTMENT.

WARFARIN AND BABY VACCINE CLINICS ARE OPERATING AS NORMAL.

IF YOU DO NEED TO ATTEND THE HEALTH CENTRE PLEASE WEAR A FACE COVERING AND MAINTAIN SOCIAL DISTANCING.

THANK  YOU FOR YOUR CO-OPERATION.

 

 

 

 

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

New Patient Registration

New patients wishing to register with the practice must fulfil the following criteria: 

  • Permanent address 8 miles east of the Health Centre on the East Bank of the River Foyle.
  • Have entitlement to NHS Care. 
  • All new registrations must fall within this criteria to be able to register.  This will include newborn babies and returning students.

New patients MUST be able to provide the following information and complete the following forms:

  • Photographic ID - i.e. passport, visa, driving license, other photographic ID
  • A current utility bill (gas, electricity. phone - not a mobile phone) for the property of residency, a rates bill NI,  a home insurance policy valid for NI, a signed tenancy agreement or mortgage statement,  a current bank statement for an active account which shows NI address or proof of address in order to register with the practice.
  • Registration forms HS200 or HSCR1

You will be expected to attend a registration appointment with the practice nurse in order to register. The receptionist will answer any questions you may have and if English is not your first language arrange for an interpreter.

If you fail to attend this appointment without cancelling you will NOT be offered an appointment in the future. 

Cross Border Workers

If you are a cross border worker and wish to register with the practice you must provide evidence of your employment in our catchment area.  Please note that if you are a cross border worker, your family / dependents who live with you are not entitled to NHS Care

The practice reserves the right to refuse an application to join our practice list.

 New and Temporary Patients – Addictive Medications

The practice policy is NOT to prescribe certain drugs unless you provide evidence from your previous GP. This is in the interest of prescribing safely.

Under no circumstances will the practice replace lost or stolen scripts for medication.

Change of Address / Telephone Number

Please notify the surgery if you change your address or telephone number, this allows us to contact you,

Change of circumstances for currently registered patients

As from 8th October 2012, if a patient moves to an address outside of our catchment area, they MUST register with a new practice closer to their address.  Please note this will include patients that move address within the Cityside area. 

Cityview Medical do not discriminate in any form in services provided to prospective or existing patients on the grounds of, Race, Gender, Social Class, Age, Religion, Sexual Orientation, Appearance, Disability or Medical Condition.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
Health and Social CareThis site is brought to you by My Surgery Website