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THE PRACTICE IS CURRENTLY PREPARING FOR FLU & COVID-19 BOOSTER VACCINATIONS. PLEASE DO NOT CONTACT THE PRACTICE TO ENQUIRE ABOUT THIS.  YOU WILL RECEIVE AN INVITE BY LETTER OR TEXT MESSAGE.

What can you do to keep safe at the clinic?

 

  • Before you attend the clinic you can download the STOPCOVID NI app onto your phone and ensure your Bluetooth is enabled when you attend.

    • Please only attend at the time allocated on this letter.
    • Dress appropriately for the weather whilst ensuring you are wearing a short sleeved top that will allow the vaccine to be easily administered.

      • You MUST wear a face covering once you begin to approach the building until you exit.

        • At all times maintain a distance of 2 metres between you and others.

          • DO NOT ATTEND THE CLINIC IF YOU HAVE ANY COVID 19 SYMPTOMS or if you are feeling in any way unwell.

            • You may also require a Covid-19 booster please do not contact the practice about this. We will contact you when you are eligible to have this.If you received a shielding letter during the COVID19 Pandemic other members of your household are eligible to have the Flu Vaccine. They can arrange this by contacting THEIR OWN GP TO ARRANGE AN APPOINTMENT.

             

             FOR REPEAT PRESCRIPTIONS PLEASE ORDER ONLINE, OR PLACE YOUR ORDER IN THE POST BOX AT RECEPTION.

            ALL PRESCRIPTIONS WILL BE COLLECTED BY YOUR NOMINATED CHEMIST.

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

            PIP APPLICATIONS

            As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

            We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

            Latest News

            CITYVIEW MEDICAL

            If you have not had your flu vaccine and are eligible please contact a receptionist to arrange an appointment with the Nurse 

              

            Bank Holiday Information 

            The practice will be closed for the following bank holiday:

            Tuesday 17th March 2020

            Monday 13th April 2020 & Tuesday 14th April 2020

            How to use your health services

            There are different healthcare services available to help you find the right expert care to treat your condition. For minor, short term conditions, you can self-care or ask a pharmacist for advice. Emergency services deal with serious medical needs where there is a serious risk to life or your health.

            Self-care is the best choice to treat minor illnesses, ailments and injuries. Common illnesses and complaints, such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over-the-counter medicines and plenty of rest. Most of these conditions improve whether or not you get treatment.Examples of over-the-counter products. In a pharmacy you can buy over-the-counter:
            • paracetamol, aspirin and ibuprofen
            • rehydration mixtures
            • indigestion remedies
            • plasters
            • a thermometer
            It is important to follow the instructions on the pack.

            Pharmacists

            A pharmacist can give confidential, expert advice and treatment for some common illnesses and complaints, without you seeing your GP or going to an emergency department.They can help with:
            • eye infections, stomach upsets, skin conditions, allergies, aches and pains
            • common drugs, vitamins and minor first-aid
            • healthy eating and living, including giving up smoking
            • blood pressure and diabetes monitoring and needle exchange, truss fittings, stoma products and incontinence supplies
            • women's health, including treatment for thrush, emergency contraception and pregnancy testing
            • children's health, including nappy rash, teething, coughs and colds
            • prescribed and over the counter medicines
            Ask a pharmacist for more details.

            Your GP

            GPs provide health services including medical advice, examinations, prescriptions and ongoing care for longstanding or chronic conditions. They can also provide:
            • diagnosis of symptoms
            • health education
            • vaccinations
            • simple surgical procedures

            Out of hours

            The GP out of hours service is for people who need urgent medical treatment but cannot wait until their doctor's practice opens. GP out of hours service is available:
            • from 6.00 pm during the week until your GP surgery opens the next morning
            • 24 hours on Saturdays, Sundays and public holidays
            You should telephone the service first. The doctor or nurse will tell you if you need to see a doctor or refer you to another service.

            Mental health

            When you experience mental health difficulties, it is important to talk to your GP about your thoughts and feelings. Your GP will assess you. With your GP's help, you can decide about any treatment or action to take.

            Mental health emergency

            If your mental or emotional state quickly gets worse, it is a mental health emergency or mental health crisis. When this happens, you need to get help quickly.If you're having treatment or were treated for a mental illness, you should have a care plan. Your care plan has names and numbers to contact in an emergency.  If you don’t have a care plan, you should:
            • make an emergency appointment with your GP or your GP out of hours service  when the emergency is at night, weekend or a public holiday
            • go to a hospital emergency department
            • Out of hours service

            When you care for someone and they have a mental health emergency

            If you're concerned about someone's safety but can't get them to an emergency department or keep them safe, you can telephone 999.If you or someone you know needs help, and you would like to speak to someone by telephone, you can telephone Lifeline free in confidence,  24 hours a day.

            Minor injuries

            A Minor Injuries Unit can treat injuries that are not critical or life threatening, such as:
            • injuries to upper and lower limbs
            • broken bones, sprains, bruises and wounds
            • bites – human, animal and insect
            • burns and scalds
            • abscesses and wound infections
            • minor head injuries
            • broken noses and nosebleeds
            • foreign bodies in the eyes and nose

            Emergency department

            Emergency departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma, such as:
            • suspected heart attack
            • suspected stroke
            • serious head injury
            • serious accident
            Staff will assess your medical condition when you arrive. You can check average waiting time to see the nurse or doctor in emergency departments at participating hospitals in Northern Ireland.

            Telephone 999

            You should always telephone 999 when someone is seriously ill or injured and their life is at risk.

             

             

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