Noticeboard

DUE TO THE ONGOING CORONAVIRUS PANDEMIC THERE ARE NO ROUTINE FACE TO FACE APPOINTMENTS AT THIS TIME. HOWEVER WE CAN OFFER A TELEPHONE CONSULTATION.  PLEASE CALL BETWEEN 8.30AM-10.15AM TO REQUEST A TELEPHONE CALL BACK.  ONLY URGENT MEDICAL ISSUES WILL BE DEALT WITH AFTER THESE TIMES.

 

FOR HOME VISITS PLEASE CALL BEFORE 10.30AM

THE PRACITICE RECEPTION STAFF WHO ARE TRAINED PATIENT CARE NAVIGATORS WILL REQUIRE SOME INFORMATION ABOUT YOUR SYMPTOMS, TO PRIORITISE AND DIRECT YOUR CALL TO THE MOST APPROPAITE HEALTH PROFESSIONAL.

FOR RESULTS AND ALL OTHER QUERIES PLEASE CALL BETWEEN 9.30AM & 5PM

THANK YOU FOR YOUR CO-OPERATION AT THIS TIME.

 FOR REPEAT PRESCRIPTIONS PLEASE ORDER ONLINE, OR PLACE YOUR ORDER IN THE POST BOX AT RECEPTION.

ALL PRESCRIPTIONS WILL BE COLLECTED BY YOUR NOMINATED CHEMIST.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

When We Are Closed

When the practice is closed (i.e. between 18:00 & 08:30 during the week, weekends and bank holidays) the responsibility for your care is with Western Urgent Care.

Their contact number is 02871 865195. You may also access this telephone number by calling the practice telephone number where a recorded message will repeat the number.

Please be aware that this service is for urgent conditions, which cannot wait until your own doctor’s surgery is open.

All telephone calls to the out of hours service are recorded.   

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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