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DUE TO THE ONGOING CORONAVIRUS PANDEMIC TO HELP REDUCE THE SPREAD OF INFECTION ALL ROUTINE APPOINTMENTS ARE SUSPENDED AND THE RECEPTION DESK REMAINS CLOSED.

BABY CLINICS AND WARFARIN CLINICS ARE RUNNING AS NORMAL.

IF YOU HAVE A TEMPERATURE, COUGH & OR LOSS OF TASTE AND SMELL AND YOU THINK YOU HAVE BEEN INFECTED WITH CORONAVIRUS PLEASE DO NOT COME TO THE PRACTICE, PLEASE SPEAK TO A RECEPTIONIST OR CONTACT THE NHS HELPLINE ON 111.  FOR ISOLATION SICKLINES PLEASE VISIT THE NHS.GOV WEBSITE.

IF YOU HAVE AN URGENT MEDICAL PROBLEM OR REQUIRE A HOME VISIT PLEASE CONTACT THE PRACTICE BEFORE 10.30AM. A PATIENT CARE NAVIGATOR WILL ASK YOU SOME QUESTIONS ABOUT YOUR CONDITION.  YOU MAY RECEIVE A CALL BACK FROM A GP OR OTHER RELEVANT ADVICE.

ALL PRESCRIPTIONS WILL BE COLLECTED BY A NOMINATED CHEMIST. IF YOU DONT ALREADY HAVE A NOMINATED CHEMIST PLEASE INFORM A RECEPTIONIST OR WRITE THIS ON YOUR ORDER.

PLEASE DO NOT RING THE PRACTICE TO CHECK IF YOUR PRESCRIPTION IS READY.

THANK  YOU FOR YOUR CO-OPERATION.

 

 

 

 

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

When We Are Closed

When the practice is closed (i.e. between 18:00 & 08:30 during the week, weekends and bank holidays) the responsibility for your care is with Western Urgent Care.

Their contact number is 02871 865195. You may also access this telephone number by calling the practice telephone number where a recorded message will repeat the number.

Please be aware that this service is for urgent conditions, which cannot wait until your own doctor’s surgery is open.

All telephone calls to the out of hours service are recorded.   

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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