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BANK HOLIDAYS

THE PRACTICE WILL BE CLOSED ON MONDAY 1ST AND TUESDAY 2ND APRIL 2024 

****PATIENT NOTICE****

WEEK COMMENCING 25th MARCH -FRIDAY 5TH APRIL THE PRACTICE WILL HAVE REDUCDED GP AVAILABILITY.  FOR ROUTINE ISSUES PLEASE CONTACT THE PRACTICE WEEK COMMENCING 8TH APRIL.  THANK YOU FOR YOUR CO-OPERATION. 

THE PRACTICE OFFERS ROUTINE FACE TO FACE APPOINTMENTS UP TO 48 HOURS IN ADVANCE. PLEASE CALL THE PRACTICE FROM 8.30AM MONDAY TO FRIDAY. PLEASE NOTE YOU MAY BE ASKED TO CALL BACK ONCE WE HAVE REACHED CAPACITY.

 WE WOULD KINDLY ASK PATIENTS WHO HAVE SYMPTOMS OF A RESPIRTORY ILLNESS TO WEAR A MASK WHEN ATTENDING THE HEALTH CENTER.

OVER THE COUNTER MEDICINE

Processing these prescriptions can cost 20 times the price of buying identical medication at your local pharmacy or supermarket

THE PRACTICE WOULD LIKE TO ASK  PATIENT'S WHO REQUIRE MEDICATION FOR HAYFEVER AND ALLERGIES TO PURCHASE THESE AT YOUR LOCAL PHARMACY OR SUPERMARKET. THANK YOU FOR YOUR CO-OPERATION.

 

**ZERO TOLERANCE POLICY**

Please note the practice operates a zero tolerance policy. In recent months we have noticed a significant increase in abuse towards our staff. At Cityview Medical we treat all our patients with dignity and respect and we expect all our staff to be treated with respect. We will not tolerate any abusive language, threatening behaviour or aggression towards any member of staff. Any violation of this policy will result in removal from the practice list.

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Repeat Prescriptions

Repeat prescriptions can be ordered online via the link at the top of this page, submitting your order in writing at reception, by posting your order into the practice or through a representative.

Prescriptions will ONLY be available 2 working days after your order has been received. 

If you have given consent for a chemist to organise your repeat prescription order,  THIS WILL ONLY BE AVAILABLE AT YOUR CHEMIST 3 WORKING DAYS/ 72 HOURS AFTER YOUR ORDER HAS BEEN RECEIVED AT THE PRACTICE.  If you have any queries about these orders please contact your nominated chemist in the first instance. 

Patients requesting prescriptions for acute situations should realise that the doctor may decline, or feel that the patient should be examined; otherwise, these prescriptions will be ready after 17:00 that day. 

Hospital letters should be delivered promptly to the surgery so that prescriptions can be prepared.  These prescriptions will be ready 24 hours later.  Hospital wards are expected to provide a month’s supply of medication needed on discharge.  Patients should wait for these to be provided. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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