Noticeboard

****PATIENT NOTICE****

WEEK COMMENCING 12TH FEBRUARY 2024 THE PRACTICE WILL HAVE REDUCDED GP AVAILABILITY.  FOR ROUTINE ISSUES PLEASE CONTACT THE PRACTICE THE FOLLOWING WEEK.  THANK YOU FOR YOUR CO-OPERATION. 

THE PRACTICE OFFERS ROUTINE FACE TO FACE APPOINTMENTS UP TO 48 HOURS IN ADVANCE. PLEASE CALL THE PRACTICE FROM 8.30AM MONDAY TO FRIDAY. PLEASE NOTE YOU MAY BE ASKED TO CALL BACK ONCE WE HAVE REACHED CAPACITY.

 WE WOULD KINDLY ASK PATIENTS WHO HAVE SYMPTOMS OF A RESPIRTORY ILLNESS TO WEAR A MASK WHEN ATTENDING THE HEALTH CENTER.

OVER THE COUNTER MEDICINE

Processing these prescriptions can cost 20 times the price of buying identical medication at your local pharmacy or supermarket

THE PRACTICE WOULD LIKE TO ASK  PATIENT'S WHO REQUIRE MEDICATION FOR HAYFEVER AND ALLERGIES TO PURCHASE THESE AT YOUR LOCAL PHARMACY OR SUPERMARKET. THANK YOU FOR YOUR CO-OPERATION.

 

**ZERO TOLERANCE POLICY**

Please note the practice operates a zero tolerance policy. In recent months we have noticed a significant increase in abuse towards our staff. At Cityview Medical we treat all our patients with dignity and respect and we expect all our staff to be treated with respect. We will not tolerate any abusive language, threatening behaviour or aggression towards any member of staff. Any violation of this policy will result in removal from the practice list.

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clinics & Services

Maternity Services

The practice provides antenatal and postnatal care during normal surgery hours. A leaflet detailing our ante-natal services is available from reception.

Patients requesting a referral to Maternity Services must self-refer themselves via the WHSCT.  Please use the following link:

 shc.midwives@westerntrust.hscni.net

Or posted to Midwifery Hub, Shantallow health Centre, Racecourse Rd. Derry/Londonderry BT48 8NL

The Waterside Health Centre has been accredited as baby friendly for having adopted best practice standards in support of breast feeding.  Please enquire at main reception if you require a room to breast-feed.

Contraceptive Services

We offer a range of contraceptive services including emergency contraception. 

Chronic Disease Clinics

  • Asthma Clinic            
  • Diabetic Clinic                         
  • COPD Clinic

Smoking cessation advice is provided either in leaflet form available at reception or by appointment with the doctor.

Health Promotion Services

Health Promotion forms part of every consultation at the practice. Leaflets are also available from reception and in waiting areas.

Minor Surgical Procedures

Some of these are carried out in the treatment room after consultation with the doctor. 

Cervical Smears

The practice has a policy of routinely repeating cervical smears every five or three years.  Women will receive a letter of invitation from the regional cytology department or they can ask at the surgery for further information. 

Our nurse provides sessions for smears, which you may choose to attend.  Alternatively, you may wish to make an appointment with your doctor.

Well Baby Clinics

These are held on Friday mornings 09:00 – 11:00, by appointment only, for vaccination and development checks. Their purpose is to ensure the normal growth and development of children and to vaccinate them. 

As babies attending are not ill it is unfair to bring a sick child. 

If you miss an appointment and need to reschedule, please do not hesitate to ring the surgery. 

Treatment Room

The Health Centre Treatment Room is open between 09:00 – 17:15. You may be asked to attend at a particular time due to the nature of the test / treatment required. 

Carers

If you are a carer and require any information or access to services, please make an appointment to see your GP

 
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