Noticeboard

****PATIENT NOTICE****

WEEK COMMENCING 12TH FEBRUARY 2024 THE PRACTICE WILL HAVE REDUCDED GP AVAILABILITY.  FOR ROUTINE ISSUES PLEASE CONTACT THE PRACTICE THE FOLLOWING WEEK.  THANK YOU FOR YOUR CO-OPERATION. 

THE PRACTICE OFFERS ROUTINE FACE TO FACE APPOINTMENTS UP TO 48 HOURS IN ADVANCE. PLEASE CALL THE PRACTICE FROM 8.30AM MONDAY TO FRIDAY. PLEASE NOTE YOU MAY BE ASKED TO CALL BACK ONCE WE HAVE REACHED CAPACITY.

 WE WOULD KINDLY ASK PATIENTS WHO HAVE SYMPTOMS OF A RESPIRTORY ILLNESS TO WEAR A MASK WHEN ATTENDING THE HEALTH CENTER.

OVER THE COUNTER MEDICINE

Processing these prescriptions can cost 20 times the price of buying identical medication at your local pharmacy or supermarket

THE PRACTICE WOULD LIKE TO ASK  PATIENT'S WHO REQUIRE MEDICATION FOR HAYFEVER AND ALLERGIES TO PURCHASE THESE AT YOUR LOCAL PHARMACY OR SUPERMARKET. THANK YOU FOR YOUR CO-OPERATION.

 

**ZERO TOLERANCE POLICY**

Please note the practice operates a zero tolerance policy. In recent months we have noticed a significant increase in abuse towards our staff. At Cityview Medical we treat all our patients with dignity and respect and we expect all our staff to be treated with respect. We will not tolerate any abusive language, threatening behaviour or aggression towards any member of staff. Any violation of this policy will result in removal from the practice list.

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Welcome to Cityview Medical

The Waterside Health Centre accommodates all the General Practitioners in the Waterside in 3 practices.  There is a spacious car park nearby and car parking in the surrounding streets.  The Centre also accommodates an equipped Treatment Room with Nurses in attendance.  We also have attached District Nurses and Health Visitors and close association with the local Social Services Office.

Cityview Medical offers family doctor services to registered patients within an 8-mile radius from the Health Centre, east of the River Foyle. 

As we are involved in GP training, a seventh doctor is often available for consultation. 

We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

The practice now has a new diverse multi disciplinary team.

Mr Patrick Mc Randle-Physiotherapist specialises in problems with your joints, muscles and soft tissue (back pain, neck pain, painful joints or sprains or strains). He can diagnose your condition, offer advice and exercises to manage your condition, order tests, request x-ray, refer to another service if required and direct you to community based activities. Some patients can also self refer to access MUSCULOSKELETAL Physiotherapy service without the need for GP appointments. 

Please click here for information to self refer to the Physiotherapy Service

Ms Allison McCallion Mental Health Worker specialises in mental health problems including: crisis intervention, suicide prevention, stress related problems, relationship issues, depression, anxiousness and bereavement support.

You can self refer to the mental health worker by asking the receptionist to make an appointment.  The mental health worker may sometimes be able to offer an appointment sooner than the GP.  She is able to refer to secondary care and arrange medication if necessary. 

Mrs Julie Doherty Practice Social Worker specialises in social issues including: stress related problems, relationship problems, carer support, anxiousness, benefit advice, emotional problems, safeguarding concerns, bereavement support, housing problems and obesity. The Social Worker  may sometimes be able to offer an appointment sooner than the GP.  She is able to refer to secondary care and arrange medication if necessary.  He can also liaise with core services to help support you. 

We have a practice based pharmacists- Mrs Denise Mc Mahon, Miss Stacey Burke and Mrs Fionnuala Carey.  If you want to discuss your medication in detail they will be happy to assist, please ask a receptionist for details.

Access

There is wheelchair access to all the surgeries and treatment room and designated spaces in the Health Centre car park for disabled drivers.

Practice Leaflet

Download our practice leaflet here

(Site updated 14/02/2024)
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