Bank Holiday Information
The practice will be closed for the following bank holidays:
Monday 7th May 2018
Monday 28th May 2018
PRE-DIABETES LIFESTYLE EDUCATION SESSIONS
Cityview Medical Team is hosting a FREE pre-diabetes lifestyle education session.
Come along to gain diet and exercise tips to improve your lifestyle and prevent type 2 diabetes.
DATE: Wednesday 25th April 2018
Please register your interest at our reception desk or contact us on 028 71314930.
How to use your health services
There are different healthcare services available to help you find the right expert care to treat your condition. For minor, short term conditions, you can self-care or ask a pharmacist for advice. Emergency services deal with serious medical needs where there is a serious risk to life or your health.
Self-care is the best choice to treat minor illnesses, ailments and injuries. Common illnesses and complaints, such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over-the-counter medicines and plenty of rest. Most of these conditions improve whether or not you get treatment.Examples of over-the-counter productsIn a pharmacy you can buy over-the-counter:
- paracetamol, aspirin and ibuprofen
- rehydration mixtures
- indigestion remedies
- a thermometer
It is important to follow the instructions on the pack.
A pharmacist can give confidential, expert advice and treatment for some common illnesses and complaints, without you seeing your GP or going to an emergency department.They can help with:
- eye infections, stomach upsets, skin conditions, allergies, aches and pains
- common drugs, vitamins and minor first-aid
- healthy eating and living, including giving up smoking
- blood pressure and diabetes monitoring and needle exchange, truss fittings, stoma products and incontinence supplies
- women's health, including treatment for thrush, emergency contraception and pregnancy testing
- children's health, including nappy rash, teething, coughs and colds
- prescribed and over the counter medicines
Ask a pharmacist for more details.
GPs provide health services including medical advice, examinations, prescriptions and ongoing care for longstanding or chronic conditions. They can also provide:
- diagnosis of symptoms
- health education
- simple surgical procedures
Out of hours
The GP out of hours service is for people who need urgent medical treatment but cannot wait until their doctor's practice opens. GP out of hours service is available:
- from 6.00 pm during the week until your GP surgery opens the next morning
- 24 hours on Saturdays, Sundays and public holidays
You should telephone the service first. The doctor or nurse will tell you if you need to see a doctor or refer you to another service.
When you experience mental health difficulties, it is important to talk to your GP about your thoughts and feelings. Your GP will assess you. With your GP's help, you can decide about any treatment or action to take.
Mental health emergency
If your mental or emotional state quickly gets worse, it is a mental health emergency or mental health crisis. When this happens, you need to get help quickly.If you're having treatment or were treated for a mental illness, you should have a care plan. Your care plan has names and numbers to contact in an emergency. If you don’t have a care plan, you should:
- make an emergency appointment with your GP or your GP out of hours service when the emergency is at night, weekend or a public holiday
- go to a hospital emergency department
- Out of hours service
When you care for someone and they have a mental health emergency
If you're concerned about someone's safety but can't get them to an emergency department or keep them safe, you can telephone 999.If you or someone you know needs help, and you would like to speak to someone by telephone, you can telephone Lifeline free in confidence, 24 hours a day.
A Minor Injuries Unit can treat injuries that are not critical or life threatening, such as:
- injuries to upper and lower limbs
- broken bones, sprains, bruises and wounds
- bites – human, animal and insect
- burns and scalds
- abscesses and wound infections
- minor head injuries
- broken noses and nosebleeds
- foreign bodies in the eyes and nose
Emergency departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma, such as:
- suspected heart attack
- suspected stroke
- serious head injury
- serious accident
Staff will assess your medical condition when you arrive. You can check average waiting time to see the nurse or doctor in emergency departments at participating hospitals in Northern Ireland.
You should always telephone 999 when someone is seriously ill or injured and their life is at risk.
PATIENT INFORMATION REGARDING SPECIMENS
AS FROM 1ST JANUARY 2018 THE DROP IN SAMPLE BOX WILL NO LONGER BE IN OPERATION.
IF YOU SUSPECT THAT YOU HAVE A URINE INFECTION:
GO TO TREATMENT ROOM
PLEASE TAKE A NUMBER
FILL IN THE URINE FORM PROVIDED
WAIT TO BE SEEN BY A NURSE
ANY SAMPLES LEFT ON DESK WILL NOT BE TESTED AND WILL BE DISCARDED.
YOU MUST WAIT TO SEE THE NURSE.
IF YOU WISH TO LEAVE A FAECES, SPUTUM OR URINE PREGNANCY TEST THAT HAS NOT BEEN REQUESTED BY A GP YOU MUST REPORT TO YOUR GP’S RECEPTIONIST.
URINE SAMPLES – WHY ARE WE CHANGING THE SYSTEM?
EVIDENCE SHOWS THAT BACTERIAL RESISTANCE TO ANTIBIOTICS IS INCREASING AND THEREFORE INFECTIONS INCLUDING URINARY TRACT INFECTIONS SHOULD ONLY BE TREATED IF YOU ARE UNWELL AND SYMPTOMS